Logo for Westbourne Agency in pink-white text.

Concierge • Education • Staffing • Family Office Support

BESPOKE CONCIERGE SERVICES FOR yOUR FAMILY

Westbourne Agency provides discreet, high-touch concierge and educational management for families who value excellence, privacy and seamless support.

Headquartered in London, we work with UHNW families, multi-family offices and international clients who require a single trusted point of contact for all aspects of home, lifestyle and children’s educational needs.

Our service is personal, efficient and entirely tailored. We manage the details so your family can focus on what matters.

The image shows the entrance of a building with a black door framed by a white stone archway decorated with intricate carvings. There are two potted plants on either side of the door, and a black metal fence surrounds the front area. The building facade combines red brick and white stone details.
Portrait of a Claire Sandret, Managing Director of Westbourne Tutors.

MEET CLAIRE

Claire Sandret is the Managing Director of Westbourne Agency, overseeing concierge, education, staffing and family office support for UHNW families in London and abroad.

Educated at leading institutions in the UK and Europe, she combines academic depth with a practical understanding of the complexities of running multi-residence households. Her work spans lifestyle management, home and property coordination, school and admissions navigation, and the recruitment and oversight of exceptional household and educational staff.

Trilingual in English, French and Russian, Claire works confidently across cultures and time zones, providing a single trusted point of contact for families with demanding schedules and high expectations. She is known for her discretion, steady judgement and ability to manage sensitive situations with quiet efficiency.

Clients turn to her for seamless execution, thoughtful guidance and a service that adapts precisely to their family’s standards.

OUR SERVICES

Westbourne Agency provides a discreet, end-to-end service designed for families who expect the very best.

  • We provide a full suite of lifestyle and household support, delivered with absolute discretion.

    • Lifestyle management – errands, reservations, gifting, sourcing experiences

    • Travel & itinerary planning – hotels, flights, family travel arrangements

    • Chauffeur services – hourly, daily or ongoing coordination

    • Ticket procurement – theatre, concerts, sporting events, VIP and last-minute

    • Domestic logistics – moves, relocations, home setup and departure support

    Every request is handled with care, speed and complete confidentiality.

  • Our trusted team coordinates all aspects of home care:

    • Tradespeople, repairs and contractors

    • Keyholding & household oversight

    • Seasonal home preparation

    • Regular checks for travelling clients

    • Project management for refurbishments

    We ensure your home runs smoothly — whether you are in residence or abroad.

  • Building on the reputation of Westbourne Tutors, we offer world-class educational concierge services:

    • Private tutoring & academic programmes

    • School liaison and admissions support

    • Exam preparation and academic strategy

    • Tutor–nanny travel and holiday support

    • Monthly academic reports & continuous monitoring

    Families trust us to oversee every detail of their children’s educational journey.

  • We source, vet and manage exceptional household and educational staff.

    • Nannies & maternity nannies

    • Governesses & tutor-nannies

    • Housekeepers & couples

    • Private chefs

    • Drivers & security personnel

    We also offer full recruitment, placement and ongoing staff management, ensuring the highest standards of professionalism and discretion.

  • For families requiring consistent oversight, we offer a selective monthly retainer service:

    • Full lifestyle and household management

    • Scheduling and coordination of all staff

    • Crisis response and rapid problem-solving

    • Travel, relocations and complex logistics

    • A single point of contact for everything your family needs

    This service is ideal for families seeking continuity, trust and complete peace of mind.

OUR APPROACH

Westbourne Agency provides a discreet, end-to-end service designed for families who expect the very best.

  • Discretion

    Complete privacy at every stage, safeguarding your family and lifestyle.

  • Reliability

    Rapid response and seamless execution across all family needs.

  • Trust

    Long-term client relationships built through consistency, clarity and integrity.

  • Quality

    Access to top-tier providers, ensuring excellence in every arrangement.

  • Icon of a person with a star badge, representing achievement or recognition.

    Personalisation

    Tailored support so your family’s standards guide all we deliver.